Quick answers about orders, shipping, returns and products.
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–7 business days. You’ll receive tracking information as soon as your order ships.
How can I track my order?
Use the tracking information sent to your email after your order ships. You can also contact Customer Support with your Order ID.
Can I change or cancel my order?
Contact us as soon as possible after placing your order. We will do our best to help before the order is processed or shipped.
What is your return policy?
Contact Customer Support with your Order ID and reason for the return. We will provide the appropriate next steps.
What if my item arrives damaged or incorrect?
Contact Customer Support with your Order ID and clear photos of the item and packaging so we can help resolve the issue.
How do I contact Customer Support?
Click Customer Support and submit your name, email, Order ID, topic and message through the support form.
How do I get help with a product?
Send us the product name and your question through Customer Support and we will help with the available product information.
